The easiest way to order a repeat prescription is using the GP online system - Patient Services. You will need proof of identity and a valid email address. We can register your interest in the service and an email will be sent to you with information on how to register

You can also:

• bring the paper form to the surgery, Monday to Friday from 8:30am

We do not take repeat prescription requests over the phone or email.

You can usually collect your prescription from your chosen pharmacy 3 to 5 working days after you have ordered it.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our pharmacist after 10am
• fill in our medication query form.

If you have a repeat prescription, we may ask you to come in for a regular review. Please check your repeat order form for details on when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a Pharmacy (PSNI)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.